Megaways Terms and Conditions

Welcome to Megaways Casino. These Terms and Conditions govern your access to and use of our platform at Megaways Casino.com. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by the rules set out below. We encourage you to review this document carefully before using any of our megaways casino games or features. If you do not agree with any part of these terms, please do not use our platform.

1. About Us and Licensing

At Megaways Casino, we are operated by Skill On Net Limited, registered at Office 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/CRP/171/2009/01, issued 1 August 2018) for our international platform. Our UK-facing operations are separately licensed by the UK Gambling Commission. We are committed to operating a fair, transparent, and responsible online casino megaways environment for all our players.

For dispute resolution, we use eCOGRA as our approved Alternative Dispute Resolution entity. Complaints may also be submitted directly to the Malta Gaming Authority. We take all player concerns seriously and aim to resolve any issues promptly and fairly.

2. Eligibility and Account Registration

2.1 Who Can Register

Here at Megaways Casino, we only accept registrations from players who meet the following criteria:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must not be a resident of a restricted territory as listed in our platform guidelines
• You must be legally permitted to participate in online gambling under the laws of your country or region
• You may only hold one account with us at any given time
• You must not be self-excluded from gambling services

We do not accept players from the following territories on our MGA-licensed platform: Algeria, Angola, Australia, Austria, Belgium, Bulgaria, China, Czech Republic, Denmark, France, Germany (Schleswig-Holstein), Greece, India, Iran, Israel, Italy, Japan, Lithuania, Netherlands, Norway, Pakistan, Philippines, Poland, Portugal, Republic of Cyprus, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, Spain, Switzerland, Turkey, Ukraine, United Kingdom, USA, Venezuela, Vietnam, and others. Players from Slovakia may access Megaways but are not permitted to use our Live Casino features.

2.2 Account Verification

Our Megaways Casino platform requires identity verification in accordance with applicable regulations. We may request documents to verify your identity, address, age, and payment methods at any point. Failure to provide accurate documentation may result in the suspension or closure of your account and the withholding of pending withdrawals.

3. Deposits, Withdrawals, and Payments

3.1 Deposit Methods

At Megaways, we accept a wide range of payment methods for deposits, including PayPal, Apple Pay, Visa (debit), Mastercard (debit), Maestro, Trustly, Skrill, Neteller, Payz, PaySafeCard, MuchBetter, SIRU Mobile, Euteller, Sofort, Citadel Instant Banking, INTERAC, Webmoney, and Fast Bank Transfer. Please note that we do not accept credit card transactions or American Express. All approved deposits are credited to your account immediately. The minimum deposit is 10 EUR or 10 GBP.

3.2 Withdrawal Policy

Our Megaways Casino withdrawal process is subject to the following conditions:

• Minimum withdrawal: 20 EUR/GBP (or equivalent in other supported currencies)
• Maximum withdrawal: 10,000 EUR per 30-day period; amounts above this threshold are paid in monthly instalments of 10,000 EUR
• Maximum per transaction: 5,000 EUR
• Withdrawals are remitted only to the method used for the original deposit, or by bank transfer where the deposit method does not support withdrawals
• Wire transfer fee: 10 EUR (waived for transfers over 500 EUR); debit cards and e-wallets carry no fee
• A fee of 5 EUR applies to withdrawals made without any prior real-money play

At Megaways, we process withdrawal requests until midnight GMT on the following day, after which they are processed on the next business day. Withdrawal requests remain reversible until fully processed. Wins exceeding 5,000 EUR or jackpot wins may require additional verification and may take longer to process.

4. Bonuses and Promotional Offers

4.1 Welcome Offer

Our Megaways Casino welcome bonus consists of 100 Free Spins on Fishing Frenzy Big Catch Megaways, available on your first deposit only. A minimum deposit of 10 GBP is required to activate this offer. Each free spin is valued at 0.10 GBP, and winnings from free spins are subject to a 10x wagering requirement on slots only. The maximum bet during wagering is 10% of free spin winnings (minimum 0.10 GBP) or 5 GBP — whichever is lower.

4.2 General Bonus Terms

We offer a range of ongoing promotions including Daily Picks, Prize Twister (featuring free spins, bonuses, and Mini/Super/Mega Twister cash prizes), and Golden Chips available at our Playtech Live tables. The following wagering rules apply across our offers:

• Deposit bonuses: 30x wagering requirement on the combined deposit and bonus amount
• Non-deposit bonuses and free spin winnings: 60x wagering requirement on the bonus amount only
• Maximum bet during wagering: 10% of the bonus value (minimum 0.10) or 5 EUR/GBP — whichever is lower
• No-deposit bonus maximum win: 100 EUR or 2x the bonus value

5. Games and Platform

Here at Megaways Casino, we offer more than 8,000 games from over 70 game studios, including ELK Studios, Big Time Gaming, NetEnt, Evolution, Pragmatic Play, and Playtech. Our game library includes over 6,000 slot games at Megaways Casino — many featuring the iconic Megaways mechanic — as well as 24/7 Live Casino tables powered by Evolution, Pragmatic Play, and Playtech. We also offer Jackpot games, Instant Win titles, Crash games, Mine games, Tap games, and Arcade content. We do not currently offer sports betting.

Our Megaways platform is fully accessible via desktop browser, mobile browser, and native apps available on iOS (App Store) and Android (Google Play). An Android direct download is also available where the Play Store app is not accessible.

6. Responsible Gambling

At Megaways Casino, we are deeply committed to promoting responsible gambling. We provide a range of tools to help you manage your play, including deposit limits, session time limits, and self-exclusion options. If you feel that gambling is negatively affecting you or someone you know, we encourage you to contact our support team or visit recognised organisations such as GamCare or BeGambleAware. You must be at least 18 years old to play at Megaways Casino.

7. Loyalty Programme and VIP Club

Our Megaways rewards system is based on game activity and features a levels structure where your status never decreases. Rewards are credited automatically upon level-up. We also operate an invitation-only VIP Club offering personal account management, faster withdrawals via our Fast Track service, tailored rewards, luxury gifts, exclusive tournaments, and more. VIP activity is assessed monthly, and VIP points must be converted within 180 days of being earned.

8. Customer Support

We provide 24/7 email support and Live Chat for logged-in existing customers at Megaways Casino. You can reach our team at support@Megaways Casino.com. All support is provided in English. We aim to respond to all queries as quickly as possible and are dedicated to resolving any issues to your satisfaction.

9. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes through our platform. Continued use of our Megaways Casino services following such notification constitutes your acceptance of the updated terms. These Terms and Conditions are governed by the laws of Malta, and any disputes not resolved through our internal process or eCOGRA may be escalated to the Malta Gaming Authority.